Srisuk Wellness

House Rules & Terms and Conditions

To ensure a relaxing and enjoyable experience for every guest, we kindly ask you to respect our house rules and terms and conditions. These contain important information regarding appointments, cancellations, health considerations, and mutual respect. By making an appointment, you agree to these terms and conditions. We thank you for your understanding and cooperation.

Srisuk Wellness & Massage

To ensure a relaxing, safe, and pleasant environment for all our guests,
we kindly ask you to read and follow the house rules and terms and conditions below.

  • We operate by appointment only.
  • Please arrive 5 to 10 minutes before your scheduled appointment.
  • In the event of a late arrival, your treatment time may be shortened to avoid delays for subsequent clients. The full treatment fee will still apply.
  • Appointments can be made by phone, WhatsApp, or through our online booking system.

  • Appointments may be cancelled or rescheduled free of charge up to 24 hours before the scheduled treatment time.
  • For cancellations made within 24 hours of the appointment, we reserve the right to charge 50% of the treatment fee.
  • In the case of a no-show (failure to attend without prior notice), 100% of the treatment fee will be charged.

  • Please inform us in advance of any medical conditions, injuries, allergies, pregnancy, or other health concerns that may affect your treatment.
  • If you have any doubts about your health or suitability for massage therapy, we recommend consulting your general practitioner or treating physician before your appointment.
  • Srisuk Wellness & Massage is not liable for any injury, damage, or adverse effects resulting from the withholding of relevant medical information.

  • Pregnancy massages are only provided from the second trimester onwards.
  • Please inform us of your pregnancy prior to your treatment.

  • We treat every guest with respect and expect the same from our visitors.
  • Unwanted, intimidating, aggressive, or disrespectful behavior will not be tolerated.
  • Sexual comments, requests, or actions are strictly prohibited.
  • In the event of a violation, the treatment will be terminated immediately without refund, and access to the salon may be denied in the future.

  • Please leave valuable items at home whenever possible.
  • Srisuk Wellness & Massage is not responsible for the loss, theft, or damage of personal belongings.

  • Payment is due immediately after the treatment.
  • We accept cash and electronic payment methods.
  • All prices include VAT unless otherwise stated.

  • Gift vouchers cannot be exchanged for cash.
  • Lost or expired gift vouchers cannot be replaced or extended.
  • Gift vouchers must be redeemed before their expiration date.

  • Clean towels and materials are used for every treatment.
  • We kindly ask all guests to maintain good personal hygiene.
  • If you are ill, have a fever, or suffer from a contagious condition, please reschedule your appointment in a timely manner.

  • Treatments provided by Srisuk Wellness & Massage are intended for relaxation and well-being and do not constitute medical treatment.
  • We do not provide medical diagnoses or medical advice.
  • Participation in treatments is at your own risk and responsibility.

  • Personal data is treated confidentially and is used solely for making and managing appointments.
  • We do not share personal information with third parties without consent, unless required by law.

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